We have been buying here for 10 years. Great family business that works well together. Parts always come when needed, warrant work is easy and the sales are smooth and easy, just a phone call and their ready when you get there.
You guys need to up grade your website
If i could give negative stars I would, my husband and I took out bike to them and they insisted nothing was wrong with it my husband told them he knew something was so they sprayed some oils on air flow filter and said it's fine now so we paid for it and drove 14 miles and it broke down! A cap come off and dumped oil out and lost clutch, we called and they argued with us making it sound like it had something to do with gas then when they came to get saw it was not nothing to do with gas so they insisted to make it right so we said ok and week in half later they said was fixed which all they did was get a new cap and put on didn't look into it to see why it came off well they said it was fixed so we went to pick it up an paid 237.00 more, we made it 17 miles and we lost clutch and it dumped oil, and cap came off and it was 30 min after hours so I left a voicemail. So we hauled home a broke down motorcycle, we called next day to ask for a refund since paid for a bike to be fixed and they did not fix it broke same exact way so I felt they should refund our money since they did not fix it and he wouldn't even call us back!
Awesome People with a great business-need I say more?!
I would suggest avoiding them if possible, at least for buying parts. I placed several orders for parts over the past year and every order was incorrect in some way (missing parts, wrong parts, never ordered parts...). I have heard they hired new staff recently, so hopefully this improves.
3 2 1 Kawasaki is a US Store based in El Dorado, Kansas. 3 2 1 Kawasaki is located at 2405 W Central Ave, El Dorado, KS 67042, USA.
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